Originally posted on The Really Mobile Project.
Last week I had a chat with the guys at Agito Networks. Agito has developed a mobile VoIP solution for enterprises that deals with the issues of poor in‑building coverage, ever increasing mobile costs, enterprise integration and the complex user experience of juggling multiple devices. Agito’s RoamAnywhere product uses the available wireless coverage at any point in time to deliver the best quality service at the lowest available cost. So in a user’s home or office environments WiFi may be used but in the car 3G or GSM. With the client installed on a handset, the handset provides both deskphone and mobile functionality, tightly integrated into the handset user interface using the standard dialler, so the user doesn’t have to learn how to use their handset again or need to load a separate app. The advantage of tight PBX integration is being able to optimise call routing, for example avoiding international call charges.
Last week Agito announced support for BlackBerry which takes their handset coverage to over 40 handsets across S60, Windows Mobile and BlackBerry platforms. iPhone support will arrive later this year. Agito also works with the usual operator provided handsets so there’s no requirement for an enterprise to buy SIM free handsets at huge expense. The client software uses standard APIs so no hacking or unlocking is required.
I especially like Agito because it addresses some key issues with mobile technology. The coverage deficiencies of both WiFi and 3G are addressed, the user does not have to make a choice about which wireless connectivity to use and cost control is central to the platform. There are some great mobile VoIP apps in the market but generally they involve the user making decisions about usage. Agito’s solution is designed to be used by anyone who uses a regular mobile phone in exactly the same way they already use their mobile phone. My only disappointment is there’s no consumer version!