Thursday 8 March 2007

What's going on at Skype?

What's going on at Skype - they seem to be falling further & further behind the competition & moving away from what we all thought they wanted to be - different ...
  • Uncompetitive SkypeOut rates
  • Very limited choice of UK area codes for SkypeIn
  • Call connection charges
  • Skype Prime - premium rate stuff with a huge Skype rake-off
Is this really the way to build customer loyalty? Very mysterious!

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